1 – Definitions:
Client: The natural or legal person who is a customer of Substances Actives SAS, publisher of the site on behalf of the aforementioned customer.
Substances Actives SAS
30 rue Velpeau 92160 Antony
Et Clement & Weyer Consulting S.à.r.l.
The website aims to provide information on:
The Ophthalmological Centre, its functioning, opening hours, staff and treatments offered.
The information described can in no way replace the consultation or diagnosis of a health professional, the relationship between a practitioner and his patient or a medical treatment prescribed by a health professional.
Despite all the attention paid to the description of the information available on this website, it is possible that there may be errors.
You can contact the client through the contact page available on the site. Or directly by telephone at the number indicated on the site.
Contents: All the elements constituting the information on the Site, in particular texts – images – videos.
Customer information: Hereinafter referred to as “Information(s)” which corresponds to all personal data that may be held by Active Substances for analysis and statistical purposes.
User: Internet user connecting to and using the above-mentioned site.
Personal information: “Information that allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to which it applies” (Article 4 of Law No. 78-17 of 6 January 1978).
The terms “personal data”, “person concerned”, “subcontractor” and “sensitive data” have the meaning defined by the General Regulations on Data Protection (RGPD: n° 2016-679).
2 – Target audience:
Individuals, patients of the Ophthalmology Centre, Internet users, the public seeking medical information.
Under no circumstances is this site intended to replace the relationship between a patient and his practitioner.
The content available on this site aims to improve the general information between the practitioner and patients or visitors.
3 – Hosting of the site:
GANDI SAS whose head office is located in :
63-65 boulevard Masséna Paris (75013) FRANCE
4 – Writing the content:
The content is partly written by the scientific committee of Substances Actives SAS and partly by Clement & Weyer Consulting S.à.r.l. then modified by the client in order to personalize it.
The scientific committee is composed of ophthalmologists.
The ophthalmologists of the Ophthalmological Centre are solely responsible for the content of its website.
5 – Financing of the site:
This website is only financed by the ophthalmologist of the Ophthalmologic Center, there is no other source of funding. There is no advertising on this website.
6 – Intellectual property:
This website is published by the company Substances Actives, SAS.
All the elements of this site belong to the publishing company, Substances Actives SAS, with the exception of brands, logos or content belonging to other companies or authors.
Any copy of the logos, textual, pictorial or video content, without this list being restrictive, is strictly forbidden and is tantamount to counterfeiting. Thus, the user is prohibited from modifying, copying, reproducing, downloading, broadcasting, transmitting, exploiting commercially or not, distributing all or part of the structural elements or content of the Website, without the express authorization of the legal representative of the company Substances Actives SAS.
In certain cases, all the elements of this Website are granted under exclusive license in the name of the practitioner. In this case, the practitioner is then responsible for all the functions of the Website: editing, writing, hosting …
A specific mention will be indicated in the legal notices to indicate this license of exploitation.
The editor can be reached by e-mail at the following address:
firstname.lastname@example.org, or by post at the head office: 30 rue Velpeau, 92160 Antony.
7 – Copyright – Website created by Substances Actives.
8 – Management of personal data.
Visitors are informed of the regulations concerning marketing communication, the law of 21 June 2014 for confidence in the digital economy, the Data Protection Act of 6 August 2004 and the General Regulations on Data Protection (RGPD: No. 2016-679).
9 – Person responsible for the collection of personal data: Substances Actives SAS
As the person responsible for processing the data it collects Active Substances undertakes to respect the framework of the legal provisions in force. And does not collect personal data for commercial purposes. The personal data concerning you are mainly, according to the services of the Site used, your choices and the configuration of your terminal (in particular with regard to cookies and other tracers): your surname, first name, email address, telephone number.
We may allow you to share information relating to our content on the Website (in its fixed or mobile version), in particular via the share buttons. We remind you that access to these Social Networks requires the acceptance by you of their contractual conditions containing provisions relating to the Personal Data Regulations for the processing carried out by them, and this independently of our pages on the said Social Networks.
To learn more about the protection of your Personal Data when browsing these Social Networks, we invite you to consult their respective privacy policies.
10 – Purpose of collected data
The site is likely to process all or part of the above-mentioned data:
to enable navigation on the Site and the management and traceability of the services ordered by the user: connection and Site use data, number of route requests and telephone calls generated by the Site, etc…
to prevent and fight against computer fraud (spamming, hacking…): computer equipment used for browsing (telephone or other, IP address, to improve navigation on the Site: connection and usage data (page visited and bounce rate, etc…)
Right of access, rectification and opposition
In accordance with the European regulations in force, Users have the following rights:
right of access (article 15 of the RGPD) and rectification (article 16 of the RGPD), updating, completion of Users’ data right to block or erase Users’ personal data (article 17 of the RGPD), when they are inaccurate, incomplete, ambiguous, out of date, or whose collection, use, communication or storage is prohibited
right to withdraw consent at any time (article 13-2c GDMP)
right to limit the processing of Users’ data (Article 18 DPMR)
right to object to the processing of Users’ data (Article 21 RGPD)
the right to the portability of the data provided by Users, when these data are subject to automated processing based on their consent or on a contract (Article 20 GDR)
If the User wishes to know how the site uses his Personal Data, to ask for corrections or to oppose their processing, the User may contact Active Substances in writing at the following address:
Substances Actives – DPO, Olivier Reynaud
36 rue des petits champs 75002 Paris.
In this case, the User must indicate the Personal Data that he would like Active Substances to correct, update or delete, identifying himself precisely with a copy of an identity document (identity card or passport).
Requests for the deletion of Personal Data will be subject to the obligations imposed on Active Substances by law, in particular with regard to the conservation or archiving of documents. Finally, Users of the site may file a complaint with the control authorities, and in particular with the CNIL (https://www.cnil.fr/fr/plaintes).
11 – Non-disclosure of personal data
Active Substances shall not process, host or transfer the Information collected about its Customers to a country outside the European Union or recognized as “unsuitable” by the European Commission without prior notice to the Customer. However, Active Substances remains free to choose its technical and commercial subcontractors provided that they present sufficient guarantees with regard to the requirements of the General Regulation on Data Protection (RGPD: n° 2016-679).
Active Substances undertakes to take all necessary precautions to preserve the security of the Information and in particular that it is not communicated to unauthorized persons. However, if an incident affecting the integrity or confidentiality of Customer Information is brought to the attention of Active Substances, the latter shall inform the Customer as soon as possible and inform him of the corrective measures taken. Furthermore, Active Substances does not collect any “sensitive data”.
User’s Personal Data may be processed by subsidiaries of Active Substances and subcontractors (service providers), exclusively in order to achieve the purposes of this policy.
Within the limits of their respective attributions and for the purposes mentioned above, the main persons likely to have access to Active Substance Users’ data are mainly our customer service agents.
12 – Types of data collected
For users of the Site, Active Substances also collects information to improve the user experience and to provide contextualized advice:
IP address, location
These data are kept for a maximum period of 26 months after the end of the contractual relationship.
13 – Contact form :
Active Substances recommends not to communicate personal or sensitive data through the site’s contact form. These data will then be sent to the ophthalmologist by e-mail from our service provider.
Active Substances undertakes not to use or disclose this data but cannot guarantee its security and cannot be held responsible for it.
The client undertakes to destroy the forms received by e-mail after having integrated or not the patient in his own database.
14 – Incident notification
No matter how hard you try, no method of transmission over the Internet and no method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security. If we become aware of a security breach, we will notify the users concerned so that they can take appropriate action. Our incident notification procedures take into account our legal obligations, whether at national or European level. We are committed to keeping our customers fully informed of all matters relating to the security of their accounts and to providing them with all necessary information to help them meet their own regulatory reporting obligations.
No personal information of the user of the site is published without the user’s knowledge, exchanged, transferred, assigned or sold on any medium whatsoever to third parties. Only in the event of the repurchase of Active Substances and its rights would the transmission of the said information to the potential purchaser, who would in turn be bound by the same obligation to preserve and modify the data with respect to the site user.
15 – Security
To ensure the security and confidentiality of Personal Data and Personal Health Data, Active Substances uses networks protected by standard devices such as firewalls, pseudonymization, encryption and passwords.
When processing Personal Data, Active Substances shall take all reasonable steps to protect the Personal Data from loss, misuse, unauthorized access, disclosure, alteration or destruction.
16 – Hypertext links “cookies” and internet tags
The site contains a certain number of hypertext links to other sites, set up with the customer’s permission. However, the client is not able to verify the content of the sites thus visited, and therefore assumes no responsibility for this fact.
Unless you decide to disable cookies, you accept that the site may use them. You may deactivate these cookies at any time, free of charge, using the deactivation options offered to you and recalled below, bearing in mind that this may reduce or prevent access to all or part of the Services offered by the site.
« COOKIES »
Un « cookie » est un petit fichier d’information envoyé sur le navigateur de l’Utilisateur et enregistré au sein du terminal de l’Utilisateur (ex : ordinateur, smartphone), (ci-après « Cookies »). Ce fichier comprend des informations telles que le nom de domaine de l’Utilisateur, le fournisseur d’accès Internet de l’Utilisateur, le système d’exploitation de l’Utilisateur, ainsi que la date et l’heure d’accès. Les Cookies ne risquent en aucun cas d’endommager le terminal de l’Utilisateur.
Substances Actives est susceptible de traiter les informations de l’Utilisateur concernant sa visite du Site, telles que les pages consultées, les recherches effectuées. Ces informations permettent à Substances Actives d’améliorer le contenu du Site, et la navigation de l’Utilisateur.
Les Cookies facilitant la navigation et/ou la fourniture des services proposés par le Site, l’Utilisateur peut configurer son navigateur pour qu’il lui permette de décider s’il souhaite ou non les accepter de manière à ce que des Cookies soient enregistrés dans le terminal ou, au contraire, qu’ils soient rejetés, soit systématiquement, soit selon leur émetteur. L’Utilisateur peut également configurer son logiciel de navigation de manière à ce que l’acceptation ou le refus des Cookies lui soient proposés ponctuellement, avant qu’un Cookie soit susceptible d’être enregistré dans son terminal. Substances Actives informe l’Utilisateur que, dans ce cas, il se peut que les fonctionnalités de son logiciel de navigation ne soient pas toutes disponibles.
If the User refuses to save Cookies in his terminal or browser, or if the User deletes those saved, the User is informed that his navigation and experience on the Site may be limited. This could also be the case when Active Substances or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal appears to be connected to the Internet.
Where applicable, Active Substances declines all responsibility for the consequences related to the degraded functioning of the Site and any services offered by Active Substances, resulting (i) from the User’s refusal to accept Cookies (ii) from the impossibility for Active Substances to record or consult the Cookies necessary for their functioning due to the User’s choice. The configuration of each browser is different for the management of Cookies and the User’s choices. It is described in the browser’s help menu, which will make it possible to find out how the User can change his wishes with regard to Cookies.
At any time, the User may choose to express and modify his/her wishes regarding Cookies. In addition, Active Substances may use the services of external service providers to assist it in collecting and processing the information described in this section.
These types of cookies are deposited on your terminals only if you consent to them by continuing your navigation on the Website. At any time, the User may nevertheless withdraw his consent for Active Substances to deposit this type of cookie.
Active Substances may occasionally use Internet tags (also known as “tags”, or action tags, single-pixel GIFs, transparent GIFs, invisible GIFs and one-to-one GIFs) and deploy them through a web analytics partner that may be located (and thus store the corresponding information, including the User’s IP address) in a foreign country.
These tags are placed both in online advertisements allowing Internet users to access the Site, and on the various pages of the Site.
This technology enables Active Substances to evaluate visitors’ responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the use of the Site by the User.
The external service provider may collect information about visitors to the Site and other websites using these tags, compile reports on Site activity for Active Substances, and provide other services related to the use of the Site and the Internet.
17 – Applicable law and jurisdiction.
Any dispute relating to the use of the site is subject to French law. Except in cases where the law does not allow it, exclusive jurisdiction is given to the competent courts of France.
Date of last modification
01 January 2020